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Genealogy Services

UK and Ireland lineage research, consultancy advice, record & GEDCOM auditing, and bespoke ancestral presentation backed by over 10 years of family history research experience.

📄 Download Services Fact Sheet (PDF) ↓
Complimentary Service

Initial Free 1-Hour Consultation & Document Review

Whether you have encountered a frustrating research "brick wall", inherited an unverified family tree, or need expert guidance on UK & Irish census and parish archives, every project begins with a complimentary consultation.

Step 1

Initial Contact

Submit your inquiry, documentation, or GEDCOM file for an initial remote 1-hour consultation or documentation review.

Step 2

Evidence Assessment

We review your existing records, census details, parish data, or conflicting lineage claims.

Step 3

Proposed Action Plan

You receive a clear, written proposed action plan outlining recommended research steps, sources, and transparent costs.

Step 4

Client Approval

Paid research or auditing only commences after you review, customise, and explicitly approve the action plan.

Comprehensive Genealogical Solutions

Genealogy & Lineage Research

Targeted research aimed at breaking through long-standing family history dead ends and compiling verified ancestral lines.

  • Resolving "brick wall" family branches & name changes
  • Parish, UK & Irish census record investigations
  • Naturalisation, military, & civil registration searches
  • Thorough citation & primary source documentation
Price on Application (POA)

Consulting & Advisory Services

One-on-one guidance to help self-guided researchers navigate complex archives and resolve historical discrepancies.

  • Personalised research methodology guidance
  • Analysis of ambiguous or conflicting census records
  • Archive search strategies for UK, Irish, & international records
  • DNA & lineage record cross-referencing advice
Price on Application (POA)

Record & GEDCOM Auditing

Meticulous verification of existing family trees to ensure accuracy before publication or print presentation.

  • GEDCOM data cleaning, deduplication, & standardisation
  • Verification of parentage & birth/marriage links
  • Identification of missing generations or incorrect citations
  • Structured audit reports highlighting data integrity
Price on Application (POA)

Ancestral Records Presentation

Transforming physical or digital documentation into structured digital catalogues, indexed reference books, bespoke graphic designs, and museum-quality ancestral displays.

  • Conversion of physical & digital records into digital catalogues
  • Indexed ancestral reference books & lineage volumes
  • Bespoke graphic design & high-resolution circular charts
  • Custom typography, heraldic motifs, & archival physical prints
Price on Application (POA)
📄

Genealogy Services Fact Sheet

Download our official fact sheet detailing research procedures, GEDCOM auditing options, and bespoke presentation formats to save or share.

Download Fact Sheet (PDF) ↓

Transparent Pricing Policy

Because genealogical research tasks vary significantly in scope—from verifying a single census entry to conducting extensive multi-generational archival searches—all bespoke work is priced on application (POA). Following your free 1-hour consultation, you will receive a fixed-fee proposal with no hidden charges.

Ready to Explore Your Family History?

Book your complimentary 1-hour remote consultation or submit your research documentation or GEDCOM file for an initial review.

Book Free 1-Hour Consultation

Returns & Refunds Policy

Returns Policy Overview

Every product (digital files, unframed prints, or framed prints) available on this site is custom-made to order. To ensure the highest quality and fastest delivery, physical orders are fulfilled by regional print partners (LUMAPRINTS in the US, Artovo in the UK/EU). Because each piece is produced specifically for you upon ordering and data submission, our returns policy is tailored to bespoke manufacturing.

1. Damaged or Defective Items

If your physical order is damaged in transit or contains a manufacturing defect (such as a misprint or structural issue), you are entitled to a free replacement or a full refund.

  • Reporting Timeframe: Please report within 30 days of receiving your item.
  • How to Report: Email contact@markdmillican.co.uk with your order number and photographs of the damaged product and packaging.
  • Resolution: Free replacement expedited at no cost or a full refund to your original payment method.

2. Change of Mind / Buyer's Remorse

Because each design is custom-manufactured exclusively using your unique family data, we do not hold inventory. Therefore, we cannot accept returns or offer refunds for "change of mind" once an order is finalised and approved.

3. Order Cancellations & The Proofing Process

  • Data Pending (Full Refund): Cancel before submitting your GEDCOM or CSV data for a 100% full refund.
  • Proofing Stage (Partial Refund): If you cancel during the proofing stage before final print approval, a £45 processing fee is retained to cover design work, and the rest is refunded.
  • Final Approval (No Refund): Once final proof approval is submitted, printing begins immediately and orders cannot be cancelled or refunded.

4. Lost or Missing Packages

If tracking shows no updates or indicates your package has been delivered but is missing, allow 48 hours and check with neighbours or your local delivery office before contacting us for a replacement claim.

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