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Genealogy Glossary

A comprehensive guide to the terminology used in our ancestral chart design process.

A

Ahnentafel
A genealogical numbering system for listing a person's direct ancestors in a fixed sequence. The subject is number 1, their father is 2, their mother is 3, and so on. This system is heavily used in traditional European family tree recording.
Archival Ink
Specially formulated pigment inks designed to resist fading and weathering over time. We exclusively use archival inks in all our giclée prints to ensure your family masterpiece lasts for generations.

B

Bespoke
Made to order or custom-made. In our studio, a bespoke chart refers to a piece of artwork meticulously designed from scratch to accommodate your unique family data, rather than dropping names into a rigid, pre-made template.

C

CSV (Comma-Separated Values)
A simple text file format used to store tabular data, such as a spreadsheet of ancestors. It is one of the easiest ways to send us your family tree data if you are not using a traditional GEDCOM file.

D

Descendant
A person who originates from a specific ancestor. A descendant chart works forwards in time, starting with an older ancestor at the top (or center) and mapping down through their children, grandchildren, and so forth.

G

GEDCOM
An acronym for Genealogical Data Communication. It is the universal digital file format used to save and share family tree data. You can download this file from platforms like Ancestry to import directly into our studio.
Giclée
A high-quality fine art printing process that uses incredibly precise sprayers to apply millions of drops of archival ink onto premium paper. It is the gold standard for gallery-quality art reproduction.
Google Sheets
A free, web-based spreadsheet application. We can provide a simple template in this format so you can easily organize and type in your family names, dates, and locations before we design your chart.

J

JPG / JPEG
A standard digital image format. Instead of a physical giclée print, you can choose to receive your completed ancestral chart as a high-resolution JPG file. This provides a versatile digital copy that you can easily email to relatives, view on your devices, or take to a local print shop.

L

Lineage
A line of descent from a single, known ancestor. Lineage societies often require documented proof of this exact chain to grant membership.

M

MS Excel
Microsoft's popular spreadsheet software. Like Google Sheets or CSV, we provide ready-made Excel templates to help you structure and submit your ancestral data to our studio simply and accurately.

P

PDF (Portable Document Format)
A universal file format that perfectly preserves the fonts, images, and layout of a document exactly as it was designed. We send high-resolution digital proofs of your family tree as a PDF for you to review before printing. Additionally, you can choose to receive your final, completed chart as a high-resolution PDF instead of a physical print, allowing you to easily share the file or print it yourself.

S

SVG (Scalable Vector Graphics)
A specialized image format used for illustrations and graphics that can be resized indefinitely without ever losing quality or becoming blurry. It is the perfect format for rendering crisp, infinitely scalable family tree lines and typography. Along with our JPG and PDF formats, you can select an SVG as your final digital product, giving you the ultimate flexibility to resize or professionally print the artwork at any scale.

W

Watermark
A faint design made in some paper during manufacture, visible when held against the light. We often incorporate custom digital "watermark" style backgrounds (such as tartans or crests) into our chart designs for subtle texture.

Returns & Refunds Policy

Returns Policy Overview

Every product (digital files, unframed prints, or framed prints) available on this site is custom-made to order. To ensure the highest quality and fastest delivery, physical orders are fulfilled by regional print partners (LUMAPRINTS in the US, Artovo in the UK/EU). Because each piece is produced specifically for you upon ordering and data submission, our returns policy is tailored to bespoke manufacturing.

1. Damaged or Defective Items

If your physical order is damaged in transit or contains a manufacturing defect (such as a misprint or structural issue), you are entitled to a free replacement or a full refund.

  • Reporting Timeframe: Please report within 30 days of receiving your item.
  • How to Report: Email contact@markdmillican.co.uk with your order number and photographs of the damaged product and packaging.
  • Resolution: Free replacement expedited at no cost or a full refund to your original payment method.

2. Change of Mind / Buyer's Remorse

Because each design is custom-manufactured exclusively using your unique family data, we do not hold inventory. Therefore, we cannot accept returns or offer refunds for "change of mind" once an order is finalised and approved.

3. Order Cancellations & The Proofing Process

  • Data Pending (Full Refund): Cancel before submitting your GEDCOM or CSV data for a 100% full refund.
  • Proofing Stage (Partial Refund): If you cancel during the proofing stage before final print approval, a £45 processing fee is retained to cover design work, and the rest is refunded.
  • Final Approval (No Refund): Once final proof approval is submitted, printing begins immediately and orders cannot be cancelled or refunded.

4. Lost or Missing Packages

If tracking shows no updates or indicates your package has been delivered but is missing, allow 48 hours and check with neighbours or your local delivery office before contacting us for a replacement claim.